Frequently asked questions
Do you take insurance?
Physical therapy is provided on a "fee at time of service" and is considered out of network. This means you may submit a super bill to your insurance company for reimbursement of services provided. Depending on your insurance and your deductible, you may receive reimbursement. Your super bill will be email to you upon request. Your care is not limited by insurance restrictions such as quality of care, length of time, types of treatments provided and wait time to receive care. This means you get longer evaluation and treatment time, often a decreased number of visits with better outcomes and customized care delivered to your door.
Do I need a referral from my MD?
California is a direct access state which means you do not need a referral from your MD for your visit. However, if you can get one or already have one, please send or provide a copy. If you do not have a referral from your MD you will not need one unless your treatment continues for 45 days or goes beyond 12 visits in which case, we will assist you with this.