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No Surprises Act

Good faith estimate

  • You have the right to a “Good faith estimate” explaining how much your medial care will cost. Under the law, health care providers provide patients an estimate of the cost for medical services or items provided. 
  • This includes the total cost of any non-emergency items or services and other related costs like medical tests, prescription drugs, equipment and hospital fees. 
  • Your health care provider should give you your “Good faith estimate” in writing at least 1 business day before your medical services or items are scheduled to be provided. You can ask for a good faith estimate before you schedule your service or obtain your items. 
  • If you receive a bill that is at least $400 more than your good faith estimate, you can dispute it. 
  • Save a copy or take a picture of your good faith estimate for your records.
  • For questions or more information about your right to a good faith estimate, visit www.cms.gov/nosurprises or call us at 415-379-0646.